And now for a good use of AI. The UK-based telecom company O2 has developed a chatbot (“named Daisy”) that performs a noble task. Impersonating an elderly grandmother, the chatbot engages with internet fraudsters and then systematically frustrates them and wastes their time. As part of a demo, notes The Guardian, Daisy wasted a series of fraudsters’ time for up to 40 minutes each–“when they could otherwise have been scamming real people.” The AI system was trained on real scam calls–according to Virgin Media O2’s marketing director, Simon Valcarcel–so it “knows exactly the tactics to look out for, exactly the type of information to give to keep the scammers online and waste time.” If you have three minutes to spare, you can listen to Daisy clown a scam artist above.
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